About Kriky FAQ
Kriky is one of Bangladesh's most popular online gaming platforms. Thousands of new players join Kriky every day, and naturally they come with plenty of questions. This FAQ page was created to bring all those answers together in one place.
The Kriky FAQ covers everything you need to know — from the registration process and payment methods to bonus terms, game rules, security measures, and customer support. We've brought together the most common and important questions so you have all the answers at your fingertips.
If you can't find the answer to your question here, reach out to our 24/7 live chat support. Our Bengali-speaking support team typically responds within 2 minutes. Kriky is always committed to providing the best experience for its players.
Tip: Use the tabs or sections below to find answers by topic. Each section contains questions and answers organized separately.
Register
Payment
Bonus
Games
Security
Registration & Account
To register on Kriky, you'll need an active Bangladeshi mobile number (ideally linked to bKash, Nagad, or Rocket), a valid email address, and you must be at least 18 years old. A National ID (NID) or passport may be required for verification. Registration is completely free and takes just 5 minutes.
No, Kriky's policy allows each person to hold only one account. Creating multiple accounts using the same mobile number, email, or ID is strictly prohibited. If multiple accounts are detected, all of them will be suspended and any funds on deposit may be forfeited.
After registration, an OTP will be sent to your mobile number for initial verification. For full verification, go to your profile settings and upload photos of both the front and back of your national ID. Verification is usually completed within 24 hours, and you will be notified by SMS and email once it is done.
Click the "Forgot password?" link on the login page. Enter your registered mobile number or email address, and an OTP will be sent to you. Verify your identity with the OTP, then set a new password. The entire process takes about 2 minutes. If you no longer have access to your mobile number or email, please contact support directly.
Yes, you can update certain details directly from your profile settings — such as your password, email, and communication preferences. However, to change your registered mobile number or full name, you'll need to contact support and complete an identity verification.
Deposits & Withdrawals
Kriky supports the most popular payment methods in Bangladesh:
- bKash — Fastest & most popular method
- Nagad — Instant deposits
- Rocket — Dutch-Bangla Bank Mobile Banking
- Bank Transfer — For large amounts
- Crypto — Selected cryptocurrencies including USDT and BTC
The minimum deposit on Kriky is BDT 500, with a maximum single deposit of BDT 500,000. For withdrawals, the minimum is BDT 500 and the daily maximum is BDT 200,000. VIP members may have higher limits. Contact support for full details on transaction limits.
Withdrawals on Kriky are typically processed within 15 minutes. bKash and Nagad are the fastest options. Bank transfers may take 1–2 business days. Your first withdrawal may require identity verification, which can take a little longer.
Kriky does not charge any fees for deposits or withdrawals. However, your payment provider (bKash, Nagad, or your bank) may apply their own transaction fees. For crypto transactions, network fees (gas fees) may also apply.
Bonuses & Promotions
Kriky offers a range of bonuses:
- Welcome Bonus: Up to 100% bonus on your first deposit
- Daily Login Bonus: Daily login bonus
- Reload Bonus: Weekly deposit bonus
- Free Spins: On selected slots games
- Cashback: A portion of weekly losses returned
- Referral Bonus: Refer a friend rewards
A wagering requirement means you must place a certain amount in bets before you can withdraw your bonus funds. For example, if you receive a BDT 1,000 bonus with a 30x wagering requirement, you'll need to wager BDT 30,000 in total. Each bonus has its own wagering conditions, which are detailed in the bonus offer description. You can track your progress in the bonus tracker on your dashboard.
Yes, all newly registered and verified members on Kriky are eligible for the welcome bonus. To claim it, you must make your first deposit within 7 days of registration and enter the bonus code correctly if one applies. The welcome bonus cannot be claimed multiple times through separate accounts.
Games & How to Play
Kriky has an extensive game library:
- Slots: 500+ classic & video slots games
- Live Casino: Blackjack, Roulette, and Baccarat with real dealers
- Fish Game: Popular Fishing Games
- Sports Betting: cricket, football, badminton, and more
- Table Games: Poker, Teen Patti, Dragon Tiger
- Crash Games: Fast-Paced Games Including Aviator
Yes, all games on Kriky use internationally certified RNG (Random Number Generator) technology, meaning every result is completely random and not predetermined. Our game providers are regularly verified through third-party audits. The RTP (Return to Player) rate for each game is listed in the game information.
Yes, nearly all games on Kriky are fully optimized for mobile. You can download the Kriky app on both Android and iOS devices, or play directly in your browser. Game quality is maintained even on smaller screens, and live games run smoothly with a stable internet connection.
Yes, many games offer a free demo mode where you can learn the rules without risking real money. However, any winnings in demo mode cannot be withdrawn. Demo mode is not available for Live Casino or Sports Betting.
Security & Privacy
Yes, Kriky is a licensed gaming platform. We use 256-bit SSL encryption to keep all your data and transactions secure. Our servers operate in compliance with international security standards. Your personal information is never sold to third parties.
You can enable this from Profile Settings > Security > Two-Step Verification. Set up 2FA using mobile OTP or Google Authenticator. Once enabled, an extra code will be required every time you log in, making your account significantly more secure.
If you notice any suspicious activity on your account, contact support immediately via live chat or email and request a temporary account lock. Change your password right away. Our security team will investigate within 24 hours and take the necessary action.
VIP & Responsible Gaming
There's no separate registration required to join the Kriky VIP program. Simply earn points by playing regularly, and once you hit the required threshold, you'll be upgraded automatically. There are five VIP tiers: Bronze, Silver, Gold, Platinum, and Diamond.
Kriky takes responsible gaming seriously. You can set your own:
- Daily / Weekly / Monthly Deposit Limits
- Daily Betting Limit
- Temporary Account Suspension (Cooling-off)
- Full Self-Exclusion option available
- Session time limit setting
No, Kriky strictly enforces an 18+ policy. No one under the age of 18 is permitted to register or play. Age is verified at the time of registration, and ID may be requested if there is any doubt. Parents and guardians should take appropriate measures to prevent minors from accessing this platform.
A Few More Things About Kriky
Kriky is more than just a gaming platform — it's a complete entertainment experience. Built with Bangladesh's millions of gaming enthusiasts in mind, Kriky is fully available in Bangla so any Bangladeshi player can use it with ease.
Alongside the games, Kriky also offers regular tournaments, leaderboard competitions, and special festival bonuses. Kriky runs exclusive promotions during Eid, Puja, and other celebrations throughout the year.
Our customer service team is available 24/7 in Bangla — reach us anytime via live chat, email, or social media. Kriky's goal is to make every player's experience enjoyable, safe, and memorable.
Please note: Gaming is entertainment, not a source of income. Always play within your budget, and seek help if gambling becomes a problem. Helpline: 16789