What is responsible gaming and why does it matter?
Responsible Gaming means enjoying gaming as a controlled, conscious, and intentional form of entertainment. At Kriky, we want every player to have fun within their limits — that is the core of our responsible gaming philosophy.
Online gaming is growing rapidly across Bangladesh and South Asia, but so is the risk of addiction. As a responsible platform, Kriky believes that protecting our players is our primary duty. That is why, alongside entertainment, we provide the right tools, limit-setting features, and support services to keep you in control.
Responsible gaming is mandatory at Kriky. Our platform provides all the tools you need to build healthy gaming habits. As an informed player, knowing and using these features is in your own best interest.
Our Responsible Gaming Features
Setting a Deposit Limit
Set your own daily, weekly, or monthly deposit limits. Once set, Kriky enforces them strictly — limits will not be raised without your consent.
Session Time Limit
Set your own session time limit. When time is up, Kriky will automatically alert you and end the session if necessary.
Cooling-Off Period
If you feel you need a break, you can activate a cooling-off period lasting anywhere from 24 hours to 30 days. During this time, access to your account will be temporarily suspended.
Self-Exclusion
If you want to take a long-term break from gaming, activate self-exclusion for anywhere between 6 months and 5 years. This is completely confidential and takes effect immediately.
Budget & Loss Limits
Kriky automatically ends your session when you reach a set loss threshold. Use the Loss Limit feature to make sure your gaming stays within your financial plan.
24/7 Support Service
Our dedicated support team is available 7 days a week, 24 hours a day for any responsible gaming questions or assistance.
Steps to Set Your Limits
Setting limits on your Kriky account is simple. Just follow the steps below:
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1
Log in to your account
Log in to your Kriky account and click the profile icon in the top right corner.
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2
Open Responsible Gaming Settings
Go to the "Responsible Gaming" section in your account settings.
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3
Choose a Limit
Choose what you need — deposit limit, session time, loss limit, or self-exclusion.
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4
Confirm
Set your preferred limits and confirm — changes take effect immediately.
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5
Get Support
Reach out to us via live chat anytime — we are always here to help.
Self-Assessment
If you answer "Yes" to any of the questions below, consider seeking help:
Signs of Problem Gaming
The first step in responsible gaming is being aware of your own habits. Kriky wants every player to know when gaming is healthy and when it becomes a problem.
| Signs | Alert Level | Do's |
|---|---|---|
| Spending beyond your set budget | Caution | Set a Deposit Limit |
| Chasing losses with bigger bets | Dangerous | Enable Loss Limit |
| Unable to stop gaming | Dangerous | Take a Cooling-Off Period or Self-Exclude |
| Hiding your gaming from family or friends | Caution | Call a Support Helpline |
| Borrowing money or spending savings to fund gaming | Dangerous | Close Account Immediately |
| Gaming is affecting sleep or work | Caution | Set a Session Time Limit |
Tips for Healthy Gaming Habits
At Kriky, responsible gaming is more than a rule — it's a way of playing. Follow these tips to keep your gaming experience positive every time:
- Set a Budget: Before each session, decide how much you are willing to spend and be mentally prepared to walk away if you lose it.
- Respect Your Time Limits: Use a timer — avoid playing for more than 2 hours in a single session.
- Don't play when emotional: Gaming during moments of anger, sadness, or anxiety can make things worse.
- Keep your expectations in check: Expecting a regular income from gaming is not realistic.
- Take a Break: Take at least a 15-minute break every hour — get up, walk around, and drink some water.
- Tell Your Family: It's a good habit to let people close to you know how much time and money you spend on gaming.
- Keep other hobbies: Don't let gaming be your only hobby — read, play sport, or pursue something creative.
- Keep a Log: Keep track of how much time and money you spend on gaming each month.
Where to Get Help
Problem gaming is a health issue, not a sign of weakness. Asking for help takes courage. Kriky provides the following support:
- Live Chat Support — Available 24/7
- Email Support: [email protected]
- Instant Self-Exclusion Activation
- Referral to Gaming Addiction Counselling Services
- National Helpline: 16789
Kriky believes that building a responsible gaming environment takes effort from both the platform and the player. We are always here for you.
Deposit Limit
Set daily / weekly / monthly limits
Self-Exclusion
6 months to 5 years
Time Limit
Session Timer Controls
Cooling-Off
1–30 Day Break
Minor Protection
Kriky strictly prohibits anyone under 18 from using the platform. A key part of responsible gaming is ensuring that minors have no access whatsoever.
- Age verification is mandatory during registration.
- Suspicious accounts are subject to KYC verification and may be closed if necessary.
- Use parental control software to prevent children in your household from accessing and playing games on your devices.
- Never share your login credentials with anyone, especially a child or teenager.
- If you become aware that a minor is using Kriky, report it to [email protected] immediately.