Welcome to Kriky. This privacy policy is a detailed document describing how Kriky collects your personal data, the purposes for which it is used, and how it is kept secure. By accessing kriky.pro, creating an account, or using our gaming services, you automatically agree to this privacy policy.
Kriky believes privacy is a fundamental right. We never collect data unnecessarily, sell it, or disclose it to third parties without your consent. Our privacy policy is written to be clear, transparent, and easy to understand.
1 Introduction & Applicability
This privacy policy applies to all services, websites, mobile apps, and other digital channels on the Kriky platform. Whether you access Kriky from Bangladesh or any other country, this policy applies equally.
Kriky is a licensed online gaming operator. We comply with international data protection regulations and treat our users' privacy as our highest priority. Our privacy policy is updated regularly to reflect the latest legal developments.
- This policy applies to all registered and unregistered users of Kriky.
- Where kriky links to third-party websites, those sites are governed by their own privacy policies.
- It is your responsibility to read and understand this policy before using any of Kriky's services.
2 What data we collect
Kriky only collects the data needed to deliver the best gaming experience and to meet our legal obligations. We never gather information that is not necessary.
| Type of Information | Example | Reason |
|---|---|---|
| Identity Information | Name, date of birth, nationality | KYC verification, age confirmation |
| Contact Information | Email, phone number, address | Account communications, security |
| Financial information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Device Information | IP address, browser, OS | Security, Fraud Prevention |
| Gaming History | Bets, wins/losses, session duration | Responsible Gaming, Experience Improvement |
| Preferences & Behavior | Favorite games, login time | Personalized Experience |
Beyond the information listed above, Kriky does not collect any additional data without your consent. If additional data is ever required for a specific reason, you will be informed separately and your permission will be obtained.
3 Use of Information
Kriky uses your data for specific, legitimate purposes only. We never use your information beyond those stated purposes.
- Account management: For registration, login, password recovery, and account verification.
- Payment Processing: To process deposits and withdrawals securely.
- Legal obligations: To meet KYC, AML (Anti-Money Laundering), and other regulatory requirements.
- Fraud Prevention: To detect and prevent suspicious activity.
- Customer Support: To resolve your questions and complaints quickly and effectively.
- Responsible Gaming: To monitor gaming habits and flag potential issues before they escalate.
- Service Improvement: To improve the platform and enhance your overall experience.
- Contact: To keep you informed about important updates, bonus offers, and security alerts.
4 Information Sharing & Disclosure
Kriky does not sell your personal data. However, information may be shared with third parties in the following limited circumstances:
- Payment Provider: Necessary information is shared with bKash, Nagad, or approved payment gateways to process deposits and withdrawals.
- Legal authorities: Data may be disclosed to regulatory bodies as required by court orders, government directives, or ongoing investigations.
- Technology Partners: Limited data may be shared with technology service providers for platform operations — they are bound by strict confidentiality agreements.
- Game Provider: Limited session data may be shared with game providers to ensure the fairness of specific games.
Outside the cases listed above, Kriky does not disclose your data for any other purpose or to any third party. Before sharing data with any third party, we ensure they are bound by strict data protection agreements.
5 Cookie & Tracking Policy
Kriky uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
- Essential Cookies: Essential for login sessions, security, and core platform functionality.
- Performance Cookies: To analyze which parts of the site are used most and improve our services.
- Preference Cookies: To remember your language, theme, or game preferences.
- Analytics Cookies: For analyzing platform usage statistics — fully anonymized.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain platform features from working.
6 Data Protection Measures
Kriky protects your data using industry-leading technology. Our security infrastructure is regularly audited by independent third parties.
- SSL 256-bit encryption: All data transfers are fully encrypted.
- Firewall Protection: Advanced firewall systems block unauthorised access.
- Two-Factor Authentication (2FA): An additional security layer that keeps your account protected.
- Regular Security Audits: Regularly reviewed by independent external security experts.
- Restricted Access: Your data is accessible only to authorised staff.
- Data Backup: Regular backups are maintained in secure locations.
7 Your rights
Under Kriky's privacy policy, you hold the following rights. Contact our support team to exercise any of them.
Right to Access Information
You can request to see what data we hold about you at any time.
Right to Rectification
You may request corrections to any information that is inaccurate or out of date.
Right to Erasure
Under certain circumstances, you may request that your information be deleted.
Right to Restrict Processing
In certain cases, you may request that the use of your information be limited.
Right to Data Portability
You may request a copy of your data in a structured, portable format.
Right to object
You may object to specific uses of your data.
To exercise any of your rights, email us at [email protected] or reach out via live chat. We typically respond within 30 business days.
8 Children's Privacy
Kriky is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.
- Age verification is carried out during the registration process.
- If we become aware that a minor has created an account, that account will be closed immediately.
- Any data inadvertently collected from minors will be deleted immediately.
- If you are aware of a minor using Kriky, please let us know.
9 Data Retention Period
Kriky retains your data only for as long as necessary. Retention periods are determined based on legal obligations and business requirements.
| Type of Information | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Transaction Records | Up to 7 years where legally required |
| Customer Support Contact | 3 years after resolution |
| KYC documents | 5 years after account closure |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.
10 Changes to Privacy Policy
Kriky may update this privacy policy when necessary. If changes are made, we will notify you in the following ways:
- A notice will be displayed on the website.
- A summary of changes will be sent to your registered email address.
- The "Last Updated" date at the top of this page will reflect any changes.
For major changes, you will be notified at least 30 days before they take effect. Continued use of the service after any changes constitutes acceptance of the updated policy.
11 Contact
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch. Our data protection team is available 24 hours a day, 7 days a week.
- Email: [email protected]
- Live Chat: Click the chat icon at the bottom right of the platform.
- A reference number will be provided for each request.